About the job
The Assistant Store Manager at Telstra Highpoint is an exciting opportunity to support the Store Manager in executing the store strategy while leading a dynamic team of Customer Advisors. This job plays a crucial role in driving sales and ensuring exceptional customer service, contributing to Telstra's mission of building a connected future. The team values collaboration, empowerment, and a positive store culture, making it a fantastic environment for personal and professional growth.
You'll be responsible for
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Supporting the Store Manager
Collaborating with the Store Manager to execute store strategy and operational governance.👥
Coaching the team
Leading and developing a team of Customer Advisors to drive sales and high standards of customer service.🏬
Overseeing store operations
Managing store performance, including team schedules and customer demand, to meet financial and customer key metrics.Key criteria
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Retail leadership experience
Demonstrated experience in retail leadership or assistant management roles.View
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Sales target achievement
Proven ability to energise teams to exceed sales targets and KPIs.View
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Team collaboration skills
Experience building rapport and influencing diverse teams.View
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