About the job
As a Telstra Retail Customer Service & Sales Consultant, you will embark on an exciting journey of delighting customers through exceptional service. Your role is vital in building a connected future, empowering customers with the right products and services. The team thrives on collaboration and continuous learning, ensuring that every day brings new opportunities to shine.
You'll be responsible for
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Delighting customers
Providing exceptional customer service to ensure a positive in-store experience for all customers.🔍
Empowering customers
Identifying products and services that transform customers' telecommunications experience.🏆
Achieving sales targets
Driving sales through a consultative approach and meeting or exceeding KPIs.Key criteria
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Customer connection skills
Experience building rapport with diverse customersView
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Sales target achievement
Proven track record of exceeding sales targets and KPIsView
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Problem-solving ability
Experience developing customised solutions for customer needsView
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