Telstra29 followers117 jobs

Telstra Retail: Customer Service & Sales Consultant

JuniorMid levelFull-timeHybridSydney NSW, Australia6-14 Castle St, Castle Hill NSW 2154, AustraliaWestfield Hornsby, Shop 1022/236 Pacific Hwy, Hornsby NSW 2077, AustraliaWarriewood NSW 2102, AustraliaNorth Sydney NSW 2060, AustraliaShop 1/732 Military Rd, Mosman NSW 2088, AustraliaRouse Hill NSW 2155, AustraliaMacquarie Shopping Centre, Macquarie Park NSW 2113, AustraliaPittwater Rd, Brookvale NSW 2100, Australia1 Anderson St, Chatswood NSW 2067, Australia345 Victoria Ave, Chatswood NSW 2067, AustraliaPosted 2 months agoVerified 2 months ago
Pending fitX of Y criteria met

About the job

The job of a Telstra Retail Customer Service & Sales Consultant is all about creating exceptional customer experiences. By providing outstanding service and identifying the right products, you help customers connect better and smarter. The team thrives on collaboration and continuous learning, ensuring everyone is equipped with the latest knowledge and skills.

Meet the team

About the company

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You'll be responsible for

🌟

Delighting customers

Providing outstanding customer service to ensure a positive in-store experience.
💡

Empowering customers

Identifying products and services that transform customers' telecommunications experience.
📚

Continuous learning

Engaging in ongoing training to stay updated on the latest technology and sales techniques.

Key criteria

🤝

Customer connection skills

Experience building rapport with diverse customers.

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📈

Sales target achievement

Proven track record of exceeding sales targets and KPIs.

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🛠️

Customer-facing experience

Experience in roles focused on direct customer interaction.

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Think you're a good fit?See what the hiring team are looking for

View your fit

5 criteria for this job
Customer connection skills
Experience building rapport with diverse customers.

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Sales target achievement
Proven track record of exceeding sales targets and KPIs.

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Customer-facing experience
Experience in roles focused on direct customer interaction.

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Learning and growth mindset
Demonstrated eagerness to learn and develop professionally.

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Positive customer service approach
Resilient attitude in fast-paced customer service environments.

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A meaningful career starts with a match

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