Telstra32 followers101 jobs

Telstra Retail: Customer Service & Sales Consultant

JuniorMid levelFull-timeHybridWollongong NSW 2500, AustraliaShellharbour NSW 2529, AustraliaPosted 3 days agoVerified 3 days ago
Pending fitX of Y criteria met

About the job

As a Customer Service & Sales Consultant at Telstra, you will embark on an exciting journey of delighting customers through exceptional service. Your role is crucial in creating memorable in-store experiences and empowering customers with the right tech solutions. The team thrives on collaboration and support, ensuring everyone can contribute to achieving store goals.

You'll be responsible for

✨

Delivering exceptional customer experiences

Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.
📱

Being the go-to tech expert

Stay up-to-date with the latest gadgets and services, offering informed guidance and solutions.
🏆

Achieving and excelling

Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.

Key criteria

🗣️

Great communication skills

Demonstrated ability to connect with customers effectively.

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💡

Solution-oriented approach

Experience tailoring solutions to meet customer needs.

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📈

Sales drive

Proven motivation to achieve and exceed sales targets.

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View more

Meet the team

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5 criteria for this job
Great communication skills
Demonstrated ability to connect with customers effectively.

View

Solution-oriented approach
Experience tailoring solutions to meet customer needs.

View

Sales drive
Proven motivation to achieve and exceed sales targets.

View

Passion for learning
Eagerness to grow skills in a dynamic environment.

View

Customer-facing experience
Previous experience in customer service is a plus.

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