Telstra32 followers101 jobs

Telstra Retail: Customer Service & Sales Consultant

JuniorMid levelFull-timeOfficeChirnside Park VIC 3116, AustraliaPosted 3 days agoVerified 3 days ago
Pending fitX of Y criteria met

About the job

As a Customer Service & Sales Consultant at Telstra, you will be at the heart of delivering outstanding customer experiences. Your passion for technology and commitment to helping customers will empower them to transform their telecommunications experience. The team thrives on collaboration and support, creating a welcoming environment where everyone can excel.

You'll be responsible for

🌈

Delivering exceptional customer experiences

Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.
💡

Being the go-to tech expert

Stay up-to-date with the latest gadgets and services, offering informed guidance and solutions.
🏆

Achieving and excelling

Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.

Key criteria

🗣️

Great communication skills

Natural ability to connect and engage with customers.

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💡

Solution-oriented approach

Experience tailoring solutions to meet customer needs.

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📈

Sales drive

Motivated to achieve and exceed sales targets.

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View more

Meet the team

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5 criteria for this job
Great communication skills
Natural ability to connect and engage with customers.

View

Solution-oriented approach
Experience tailoring solutions to meet customer needs.

View

Sales drive
Motivated to achieve and exceed sales targets.

View

Passion for learning
Eager to grow and develop skills in a dynamic environment.

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Customer-facing experience
Previous experience is a plus, but enthusiasm is key.

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