About the job
As a Full-Time Customer Service & Sales Consultant at Telstra, you will be at the forefront of delivering outstanding customer experiences. Your role is vital in helping customers discover the products and services that enhance their telecommunications journey. The team thrives on collaboration and support, creating an environment where everyone can achieve their goals together.
You'll be responsible for
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Delivering exceptional customer experiences
Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.đą
Being the go-to tech expert
Stay up-to-date with the latest gadgets and services, offering informed guidance and solutions.đ
Achieving and excelling
Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.Key criteria
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Great communication skills
Ability to connect with customers and enhance their experience.View
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Solution-oriented approach
Experience tailoring solutions to meet individual customer needs.View
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Sales drive
Proven motivation to achieve and exceed sales targets.View
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