About the job
As a Full-Time Customer Service & Sales Consultant at Telstra, you will play a vital role in creating positive experiences for customers by assisting them with product selection and service activation. This job is all about making meaningful connections and contributing to customer satisfaction, while working in a supportive team environment that values collaboration and growth.
You'll be responsible for
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Delivering exceptional customer experiences
Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.📱
Being the go-to tech expert
Stay up-to-date with the latest gadgets and services, offering informed guidance and solutions.🏆
Achieving and excelling
Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.Key criteria
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Customer service experience
Demonstrated experience in providing exceptional customer service.View
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Tech product knowledge
Familiarity with the latest gadgets and telecommunications services.View
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Sales achievement
Proven track record of meeting or exceeding sales targets.View
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