About the job
As a Retail Customer Service & Sales Consultant at Telstra, you will play a vital role in enhancing customer experiences by providing frontline support and expert guidance. This job is all about making meaningful connections and ensuring customer satisfaction, which ultimately contributes to the store's success. The team thrives on collaboration and creating a welcoming environment where everyone can shine.
You'll be responsible for
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Delivering exceptional customer experiences
Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.🖥️
Being the go-to tech expert
Stay up-to-date with the latest gadgets and services, offering informed guidance and solutions.🏆
Achieving and excelling
Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.Key criteria
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Customer service experience
Demonstrated experience in delivering exceptional customer service.View
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Sales achievement
Proven track record of meeting or exceeding sales targets.View
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Tech product knowledge
Experience with various tech products and services.View
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