About the job
As a Retail Customer Service & Sales Consultant at Telstra, you will have the opportunity to delight customers through outstanding service and a collaborative approach. Your role is vital in transforming their telecommunications experience, making a meaningful impact in their lives. The team thrives on creating a welcoming environment where everyone is supported to achieve store goals.
You'll be responsible for
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Delivering exceptional customer experiences
Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.đą
Being the go-to tech expert
Stay up-to-date with the latest gadgets and services, offering informed guidance and solutions.đ
Achieving and excelling
Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.Key criteria
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Great communication skills
Ability to connect with customers and enhance their experience.View
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Solution-oriented approach
Experience tailoring solutions to meet individual customer needs.View
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Sales drive
Demonstrated motivation to achieve and exceed sales targets.View
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