About the job
The job of a Telstra Retail Customer Service & Sales Consultant is all about creating a fantastic customer experience. By connecting with customers and understanding their needs, you play a vital role in transforming their telecommunications journey. The team thrives on collaboration and continuous learning, ensuring everyone is equipped with the latest knowledge and skills.
You'll be responsible for
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Delighting customers
Providing outstanding customer service and creating a memorable in-store experience.đĄ
Empowering customers
Identifying and recommending products and services that meet customer needs.đ
Continuous learning
Engaging in ongoing training to stay informed about the latest technology and sales techniques.What we're looking for
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Customer connection skills
Experience building rapport with diverse customers.View
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Sales target achievement
Proven track record of exceeding sales goals.View
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Problem-solving ability
Experience developing tailored solutions for customers.View
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