Leidos45 jobs

Tier 2 System Administrator Shift - TS/SCI with Poly

Mid levelFull-timeOfficeAlice Springs NT 0870, AustraliaPosted 2 months agoVerified 6 days ago
Pending fitX of Y criteria met

About the job

The Shift Tier 2 Hardware System Administrator at Leidos plays a crucial role in supporting a dynamic environment in Alice Springs, AUS. This job is all about ensuring mission continuity and providing exceptional support to customers while working collaboratively with teammates and stakeholders. The team thrives on innovation and adaptability, making it an exciting opportunity for those who are ready to disrupt the status quo.

Meet the team

About the company

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You'll be responsible for

💬

Communicating with customers and technical components

Engaging with customers to fully understand incidents and service requests.
🔧

Performing hardware troubleshooting and incident resolution

Diagnosing and resolving hardware issues to ensure service continuity.
📋

Monitoring and updating ServiceNow/HelpNow system tickets

Reviewing and managing service tickets to meet performance standards.

Key criteria

🔐

Active TS/SCI with Polygraph

Essential for accessing classified information and supporting operations.

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💻

4+ years of hardware troubleshooting experience

Demonstrated ability to resolve complex hardware issues effectively.

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🛠️

System administration skills

Proven capability to manage and maintain system performance.

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A meaningful career starts with a match

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5 criteria for this job
Active TS/SCI with Polygraph
Essential for accessing classified information and supporting operations.

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4+ years of hardware troubleshooting experience
Demonstrated ability to resolve complex hardware issues effectively.

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System administration skills
Proven capability to manage and maintain system performance.

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Collaborative team experience
Experience working in fast-paced, team-oriented environments.

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ServiceNow/HelpNow knowledge
Familiarity with ticketing systems enhances incident management.

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