Ticketmaster Australia1 follower5 jobs

Tournament Account Manager (Client Ticket Portal) - Rugby World Cup (Fixed Term)

Mid levelFull-timeHybridNew South Wales, AustraliaCustomer service and supportPeople and culturePosted 4 weeks agoVerified 4 weeks ago
Pending fitX of Y criteria met

About the job

The Tournament Account Manager is a vital member of the Tournaments team, dedicated to delivering exceptional ticketing services to clients. This job plays a crucial role in maintaining strong client relationships and implementing strategies that maximize ticket sales. Collaboration and communication are key, as the team works closely with clients and internal stakeholders to ensure a seamless experience.

Meet the team

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Think you're a good fit?See what the hiring team are looking for

You'll be responsible for

👥

Overseeing client management

Direct responsibility for managing a specific client base to develop and maintain excellent client relationships while ensuring contractual obligations are met.
🔧

Building and testing events

Build, check, and QA test events prior to on sale, ensuring strong communication with clients to meet all requirements.
📊

Planning ticketing strategies

Plan and deploy ticketing strategies for future events, ensuring all client deadlines are achieved and internal departments are informed.

Key criteria

🗣️

Strong communication skills

Demonstrated ability to convey information clearly and effectively.

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📊

Experience with ticketing systems

Proven knowledge of various ticketing platforms and access control.

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🤝

Client relationship management

Experience building and maintaining strong client relationships.

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A meaningful career starts with a match

View your fit

5 criteria for this job
Strong communication skills
Demonstrated ability to convey information clearly and effectively.

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Experience with ticketing systems
Proven knowledge of various ticketing platforms and access control.

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Client relationship management
Experience building and maintaining strong client relationships.

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Analytical skills
Ability to analyze data and develop effective ticketing strategies.

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Flexibility in a fast-paced environment
Proven adaptability to changing business needs and pressures.

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