Trainee Customer Service Liaison, LAC
About the job
The Customer Service Liaison Traineeship at Feros Care is an exciting opportunity to gain hands-on experience in the not-for-profit sector while working towards a nationally recognised Certificate III in Business. This role is all about making a difference in the lives of others, providing high-quality customer service, and contributing to meaningful community outcomes. Feros Care fosters a supportive and inclusive team environment where everyone is valued and encouraged to grow.
You'll be responsible for
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Performing administrative tasks
Carrying out a variety of administrative duties with accuracy and efficiency.📞
Delivering customer service
Providing high-quality customer service via phone, email, and digital channels.🤝
Collaborating with internal teams
Working together with colleagues to contribute to a positive team culture.Key criteria
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Basic computer skills
Experience with MS Office and basic computer operations.View
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Customer service experience
Demonstrated experience delivering high-quality service via various channels.View
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Strong communication skills
Good written and verbal communication abilities for effective engagement.View
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