Toll Group6 followers84 jobs

Value Stream Manager

Mid levelSeniorFull-timeHybridSydney Olympic Park NSW 2127, AustraliaPosted 1 week agoVerified 2 weeks ago
Pending fitX of Y criteria met

About the job

The Value Stream Manager at Toll Group plays a crucial role in ensuring the seamless delivery and continuous improvement of IT services that support warehouse and transport operations. This position is vital for maintaining high-quality service outcomes and fostering strong partnerships with business stakeholders. The team thrives on collaboration, innovation, and a commitment to excellence, making it an exciting opportunity for those looking to make a real impact.

Meet the team

About the company

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You'll be responsible for

🔧

Overseeing IT operations

Overseeing day-to-day IT operations across warehouse and transport sites, ensuring service quality and stability
⚠️

Acting as escalation point

Acting as the first point of escalation for IT issues within the value stream and driving timely resolution
🏢

Building relationships

Building strong onsite relationships with operational stakeholders through regular site visits

Key criteria

📊

IT service management experience

Extensive experience in IT service management and governance.

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🚚

Logistics environment expertise

Proven experience in supply chain or logistics operations.

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🔧

ITSM frameworks knowledge

Strong understanding of ITSM frameworks and service operations.

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5 criteria for this job
IT service management experience
Extensive experience in IT service management and governance.

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Logistics environment expertise
Proven experience in supply chain or logistics operations.

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ITSM frameworks knowledge
Strong understanding of ITSM frameworks and service operations.

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Performance improvement skills
Demonstrated ability to drive continuous improvement initiatives.

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Stakeholder engagement skills
Excellent communication and influencing skills with stakeholders.

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