Verifications Officer - Third Party Credit
About the job
The Verification Officer job at CommBank’s Chief Operations Office is an exciting opportunity to make a real impact in the Retail Operations business. This role focuses on verifying and assessing secured home loan customer applications, ensuring accuracy and efficiency while delivering exceptional customer service. The team values collaboration and continuous improvement, creating a supportive environment for personal and professional growth.
You'll be responsible for
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Verifying home loan applications
Ensuring accurate and effective verification of home loan applications in a consistent, efficient, and timely manner while delivering excellent customer service.📞
Communicating with stakeholders
Maintaining professional, clear, and concise communication with key stakeholders, including lenders, brokers, and customers, while building rapport.🔧
Identifying improvement opportunities
Identifying continuous improvement opportunities to simplify business processes and improve outcomes for customers.Key criteria
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Home loan lending experience
Experience assessing PAYG home loan applications end to end.View
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Income analysis skills
Proven ability to analyze income documentation and liabilities.View
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Stakeholder relationship management
Experience managing relationships and communicating effectively.View
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