About the job
The Workforce Analyst position is a fantastic opportunity to support the scaling of Tesla's APAC residential solar and battery installation operations. This role plays a crucial part in forecasting workload for customer and partner support, ensuring that the team is prepared to meet demand. Collaboration with various operational teams is key, creating a dynamic environment where innovation and efficiency thrive.
You'll be responsible for
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Monitoring workforce capacity
Monitor workforce capacity and timecard approvals to ensure accurate, productive allocation of work hours across team members.⚙️
Optimising resource efficiency
Optimise the use of real-time monitoring tools and workforce management techniques to improve resource efficiency and effectiveness.📊
Developing dashboards and reports
Develop interactive dashboards, trackers, and reporting tools to improve visibility of daily/weekly service-level targets and team progress.Key criteria
📊
1-2 years in workforce management
Experience in workforce management or business analytics is essential.View
📈
Proficiency in data analytics tools
Experience with Excel, Tableau, or Power BI for data analysis.View
🗂️
Team workflow management experience
Background in managing team workflows and timecards.View
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