The Workforce Planning Specialist job at TAL is an exciting opportunity to manage tools, processes, and methodologies that support workforce planning within the claims function. This role is crucial as it ensures accurate forecasting models and capacity plans, enabling leadership to make informed decisions that enhance service levels and optimize resources. The team thrives on collaboration, inclusivity, and a shared ambition to reimagine insurance, making it a great fit for those who are curious and eager to contribute to a progressive, digitally enabled environment.