About the job
The Client Services Manager: Workforce Scheduling at genU is a pivotal job that leads a nationally distributed team responsible for critical workforce planning and scheduling. This position ensures the safe and effective delivery of client care across Aged Care and Disability services, making a real social impact. The team values flexibility and collaboration, creating an environment where everyone can thrive.
You'll be responsible for
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Managing workforce placement
Manage the placement of Support Workers across Disability and Aged Care programs, ensuring alignment with individual support plans and client needs.📜
Leading policy development
Lead teams through the development and refinement of policies, procedures, and initiatives to strengthen scheduling processes in accordance with funding frameworks.🤝
Enhancing client experience
Enhance the client experience by delivering efficient, professional, and person-centered support across all genU programs.Key criteria
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Workforce scheduling experience
Demonstrated experience leading a scheduling team in human services.View
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Strong leadership skills
Proven ability to inspire and lead diverse teams effectively.View
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Quality and compliance management
Experience managing quality systems in health or aged care sectors.View
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