REMONDIS Australia3 followers27 jobs

Works Coordinator/Customer Service Officer

JuniorMid levelFull-timeHybridRichlands QLD 4077, AustraliaPosted 1 month agoVerified 1 month ago
Pending fitX of Y criteria met

About the job

The job of Works Coordinator/Customer Service Officer is all about providing invaluable solutions to customers managing their waste and recycling needs. This position plays a crucial role in ensuring customers feel well looked after while contributing to a more sustainable future. The team thrives on collaboration and support, making every day an exciting opportunity to make a difference.

Meet the team

About the company

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You'll be responsible for

🔧

Resolving customer issues

Engaging with most teams across the business and a wide range of subcontractors to deliver on a range of activities such as raising work orders, following up driver requirements and much more.
📞

Supporting business customers

Working with business customers on a wide range of queries, where you’ll work out solutions and ensure they feel well looked after.
👥

Representing the voice of the customer

Being the true voice of the customer and often the face of our business for many of our customers.

Key criteria

📞

Customer service experience

Demonstrated experience in customer service roles with business clients.

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🛠️

Problem-solving skills

Proven ability to resolve customer issues effectively and efficiently.

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📅

Organisational skills

Experience managing multiple tasks with a clear sense of urgency.

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4 criteria for this job
Customer service experience
Demonstrated experience in customer service roles with business clients.

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Problem-solving skills
Proven ability to resolve customer issues effectively and efficiently.

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Organisational skills
Experience managing multiple tasks with a clear sense of urgency.

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Relationship building
Proven ability to build strong relationships with customers and colleagues.

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