JLL11 followers103 jobs

Workspace Experience & Operations Manager

Mid levelSeniorFull-timeOfficeSydney NSW, AustraliaPosted 14 hours agoVerified 3 days ago
Pending fitX of Y criteria met

About the job

The Workspace Experience & Operations Manager at JLL plays a pivotal role in shaping the future of real estate by managing integrated facilities management and workplace experience services for HSBC in Australia. This job is all about empowering teams to thrive while ensuring operational excellence and stakeholder satisfaction. Collaboration and a commitment to continuous improvement are at the heart of how the team works.

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You'll be responsible for

🤝

Managing stakeholder relationships

Developing strategic relationships with senior HSBC stakeholders across Australia to understand business objectives and anticipate evolving needs.
💰

Overseeing budget management

Supporting the Country Account Lead to develop and manage annual operating budgets and ensuring alignment with HSBC expectations.
🏗️

Delivering operational excellence

Overseeing the delivery of all operational requirements as per HSBC's scope of work across various properties.

Key criteria

📊

Financial management experience

6+ years managing budgets and financial performance in facilities management.

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🤝

Stakeholder engagement skills

Proven experience building strategic relationships with senior stakeholders.

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🔧

Facilities management qualifications

Tertiary qualifications in Facilities Management or related discipline.

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A meaningful career starts with a match

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4 criteria for this job
Financial management experience
6+ years managing budgets and financial performance in facilities management.

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Stakeholder engagement skills
Proven experience building strategic relationships with senior stakeholders.

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Facilities management qualifications
Tertiary qualifications in Facilities Management or related discipline.

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Operational excellence background
Demonstrated experience in optimizing service delivery and performance.

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