NSW Health90 followers573 jobs

Workspace Support Senior Technical Specialist

SeniorFull-timeHybridSydney NSW, AustraliaInformation technologyTechnical supportIT supportPosted 3 days ago
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About the job

This job is all about supporting the efficient operation of the desktop environment at St George Hospital and Health Services. As a Workspace Support Senior Technical Specialist, you will play a vital role in ensuring that both onsite and remote support is provided effectively. The team values collaboration, openness, respect, and empowerment, creating a positive and inclusive work environment.

You'll be responsible for

🖥️

Supporting desktop environment

Ensuring the efficient and effective operation of the desktop environment and related IT infrastructure.
📞

Managing service desk tickets

Providing resolution for tickets logged via Service Desk for the Desktop Environment.
📊

Contributing to governance

Participating in governance and decision-making for Workspace Support Services.

What we're looking for

💻

End-user computing services experience

Experience providing desktop administration in large organisations.

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🔧

Hardware and software lifecycle management

Demonstrated experience in managing hardware and software lifecycles.

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📜

Technical documentation skills

Experience drafting and testing documentation for technical staff and clients.

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Meet the team

About the company

View your fit

0 of 5 criteria met
End-user computing services experience
Experience providing desktop administration in large organisations.

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Hardware and software lifecycle management
Demonstrated experience in managing hardware and software lifecycles.

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Technical documentation skills
Experience drafting and testing documentation for technical staff and clients.

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SCCM and scripting expertise
Proven experience in SCCM administration and scripting with PowerShell.

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Interpersonal communication skills
Excellent ability to consult and negotiate with diverse stakeholders.

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