JD Sports Australia & New Zealand50 jobs

3IC - Joondalup

JuniorMid levelFull-timeOfficeJoondalup, WA, AustraliaPosted 2 weeks agoVerified 3 days ago
Pending fitX of Y criteria met

About the job

This job is about being a key member of the store leadership team at JD Sports, where customer experience is paramount. As a 3IC, you will inspire and motivate your team to deliver exceptional service while achieving sales targets. The team thrives on collaboration, energy, and a shared passion for sports fashion, creating a dynamic work environment that fosters growth and success.

You'll be responsible for

🌟

Delivering exceptional customer service

Model great customer service, ensuring every customer has a positive experience every time.
👥

Coaching and motivating the team

Visibly drive service outcomes by coaching the team to deliver exceptional service and a ‘service over task’ mentality.
📊

Supporting store management

Support the Store Manager and Assistant Store Manager to drive sales and KPI performance.

Key criteria

🛍️

Customer service experience

Demonstrated experience in a customer-facing service role.

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📈

Sales and KPI achievement

Proven track record of leading teams to meet sales targets.

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🤝

Team leadership skills

Experience in a key holder or entry-level leadership role.

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Meet the team

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A meaningful career starts with a match

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5 criteria for this job
Customer service experience
Demonstrated experience in a customer-facing service role.

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Sales and KPI achievement
Proven track record of leading teams to meet sales targets.

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Team leadership skills
Experience in a key holder or entry-level leadership role.

View

Strong communication skills
Ability to collaborate effectively with team members.

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Passion for sports fashion
Enthusiasm for sharing knowledge about sports fashion brands.

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