Streem29 followers5 jobs

Account Manager, Government

JuniorMid levelFull-timeHybridSurry Hills NSW 2010, AustraliaMedia and communicationsCustomer successAccount managementPosted 3 months ago
Meet Emily and the team
View your fit0 of 9 criteria met

About the job

The Account Manager for the Government Team at Streem is all about creating standout customer experiences for Federal Government clients. This job is crucial for helping diverse government agencies leverage the Streem platform while navigating the dynamic Australian media landscape. The team thrives on collaboration, energy, and a commitment to making a real impact on government communications.

You'll be responsible for

✨

Setting up new clients for success

Onboarding clients and customizing their accounts to meet their needs.
🤝

Building strong client relationships

Maintaining and developing trust with clients as their media sidekick.
🎓

Running training sessions

Helping government users master the platform through training sessions.

Skills you'll need

🤝

Account Management

Experience in managing client accounts and ensuring customer satisfaction.
🌟

Customer Success

Ability to support and enhance the customer experience throughout their journey.
🗣️

Communication Skills

Excellent verbal and written communication skills to effectively convey information.
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Meet the team

About the company

View your fit

0 of 5 criteria met
Australian permanent residency or citizenship
Required for compliance with government client engagements.

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1-2 years in customer success or account management
Experience in building client relationships and providing support.

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Strong verbal and written communication skills
Essential for effective client interactions and reporting.

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Experience with Boolean search and CRM tools
Knowledge of these tools enhances client onboarding and support.

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Interest in the Australian media landscape
Passion for media trends aids in delivering valuable insights.

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