Insightech2 followers

Account Manager

Mid levelFull-timeHybridSydney NSW, AustraliaPosted 1 year ago
Chaoming Li
Meet Chaoming and the team
Pending fitX of Y criteria met

About the job

As an Account Manager, you will manage a portfolio of large enterprise clients, leading contract renewals and expansion opportunities. This exciting opportunity allows you to collaborate closely with technical support, product, and sales teams to ensure customer success and drive net dollar retention goals. Your contributions will directly impact our customers’ success and Insightech’s expansion, all within a growth-oriented culture.

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Think you're a good fit?See what the hiring team are looking for

You'll be responsible for

🤝

Managing and growing enterprise accounts

Manage and grow a portfolio of enterprise accounts in the eCommerce and Financial Services sectors, building strong relationships with key stakeholders and understanding their business objectives.
📞

Acting as the primary point of contact

Act as the primary point of contact post-sale, owning the ongoing relationship and ensuring clients successfully implement and leverage the Insightech platform.
📈

Leading contract renewals and upsells

Lead all contract renewal, upsell, and cross-sell efforts by preparing proposals, conducting negotiations, and securing on-time renewals and expansions to drive revenue growth.

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