Southern Cross Austereo
Mid levelFull-timeHybridSydney NSW, AustraliaBusiness operationsSalesCustomer successPosted 19 hours ago
About the job
As an Account Manager based in Sydney, you will play a vital role in managing relationships with approximately 50 customers, focusing on growth and retention. This job is all about ensuring high satisfaction while driving renewals and upsell opportunities, especially within the NSW Government and public sector. The team thrives on collaboration and values diverse contributions, making it a fantastic place to bring your authentic self and make a real impact.
You'll be responsible for
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Managing customer accounts
Own the strategic management of assigned customer accounts, including account planning, relationship building, contract renewals, and delivery on retention and growth objectives.💼
Driving customer engagement
Manage customer engagements within NSW Government and public sector environments, operating in accordance with applicable procurement, governance, and probity requirements.🏆
Achieving sales targets
Achieve or exceed retention and expansion sales targets for the account portfolio, accurately forecasting account growth.What we're looking for
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5+ years in account management
Experience managing Enterprise or Mid-Market accounts is essential.View fit
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Experience with NSW Government
Proven background in selling to public sector environments is highly desirable.View fit
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Account planning and growth skills
Demonstrated ability in renewals and portfolio growth strategies.View fit
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