Centorrino Technologies18 jobs

Account Manager

Mid levelFull-timeHybridCoburg VIC 3058, AustraliaCustomer successAccount managementPosted 3 days agoVerified 1 day ago
Pending fitX of Y criteria met

About the job

Join Centorrino Technologies and embark on a journey where innovation, growth, and community come together! As an Account Manager in our Small & Medium Business Team, you will play a crucial role in ensuring client satisfaction and retention through exceptional service and support. Our team thrives on collaboration and open communication, creating a vibrant environment where every voice is valued.

Meet the team

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Think you're a good fit?See what the hiring team are looking for

You'll be responsible for

📊

Managing client portfolios

Assist in managing a portfolio of clients, ensuring they are consistently satisfied with the services and solutions provided.
🤝

Proactively engaging with clients

Proactively engage with clients to address any concerns and maintain strong relationships.
📈

Monitoring account health

Monitor account health, ensuring that clients remain satisfied and that growth opportunities are pursued.

Key criteria

📊

Account management experience

Proven experience managing client accounts in an IT environment.

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🗣️

Strong communication skills

Demonstrated ability to engage effectively with clients.

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☁️

Understanding of IT services

Knowledge of IT services, infrastructure, and cloud solutions.

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A meaningful career starts with a match

View your fit

5 criteria for this job
Account management experience
Proven experience managing client accounts in an IT environment.

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Strong communication skills
Demonstrated ability to engage effectively with clients.

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Understanding of IT services
Knowledge of IT services, infrastructure, and cloud solutions.

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Client health monitoring
Experience tracking client health metrics for satisfaction.

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Customer success principles
Basic understanding of customer success practices and strategies.

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