Simpro Software1 follower15 jobs

Account Manager (Multiple Roles Available) | Growth & Expansion

Mid levelFull-timeOfficeBox Hill VIC 3128, AustraliaPosted 5 days agoVerified 6 days ago
Pending fitX of Y criteria met

About the job

The Account Manager position at Simpro offers an exciting opportunity to join a rapidly growing Customer Success organization. This job is all about taking ownership of a large customer portfolio, driving meaningful outcomes, and fostering strong relationships in a fast-paced SaaS environment. The team values collaboration, discipline, and a customer-first mindset, making it a great fit for those looking to grow their careers.

Meet the team

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You'll be responsible for

🔑

Owning renewals and reducing churn

Manage end-to-end renewals across a large portfolio with consistency and accuracy, proactively identifying at-risk customers.
🚀

Identifying growth opportunities

Spot and act on expansion opportunities while partnering with customers to unlock additional value from the Simpro platform.
💬

Building strong relationships

Engage with customers in a clear and direct way, translating product features into tangible business outcomes.

Key criteria

📊

Account management experience

Proven experience managing a portfolio of 100+ accounts.

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🔄

Renewals management

Demonstrated track record of reducing churn through effective renewals.

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📈

Growth opportunity identification

Experience spotting and acting on expansion opportunities.

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A meaningful career starts with a match

Think you're a good fit?See what the hiring team are looking for

View your fit

5 criteria for this job
Account management experience
Proven experience managing a portfolio of 100+ accounts.

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Renewals management
Demonstrated track record of reducing churn through effective renewals.

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Growth opportunity identification
Experience spotting and acting on expansion opportunities.

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CRM proficiency
Strong skills in maintaining CRM hygiene and accurate account records.

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Process discipline
Proven ability to follow structured workflows and established playbooks.

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