This Administration Manager job at Icon Cancer Centre Australia is an exciting opportunity to lead a dedicated team in a supportive environment. You will play a crucial role in delivering high-quality service to patients and clinical teams, while also fostering a culture of training and development. The team values collaboration and is committed to making a positive impact in the lives of those they serve.
You'll be responsible for
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Leading the administration team
Providing supervision and oversight of the administration team, ensuring high levels of service to all stakeholders.📅
Managing patient appointments
Ensuring timely and coordinated patient appointment times and effective reception services.💰
Billing and compliance
Processing Medicare and private billing, ensuring accuracy and compliance with legislative requirements.Skills you'll need
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Team leadership
Experience leading a team in providing high levels of service to patients or customers.🏥
Health administration knowledge
A well-rounded understanding of health administration within a high-care medical environment.🤝
Customer service skills
Proven ability to establish successful customer relationships with patients, doctors, and other stakeholders.View more