Administration Officer (Emergency Department)
About the job
The Emergency Department Administration Officer plays a vital role in ensuring patient safety and flow within a dynamic and fast-paced environment. This job is all about providing exceptional customer service to patients and visitors while supporting the medical team with essential administrative tasks. The team thrives on collaboration and is dedicated to delivering high-quality services to a diverse community.
You'll be responsible for
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Attending to patients and visitors
Providing skilled reception and customer service to patients, family members, and the general public.📞
Responding to inquiries
Answering incoming telephone calls and ensuring accurate and timely transfer of messages and information.🩺
Supporting medical staff
Assisting with the preparation and completion of a range of administrative duties for medical and nursing staff.Key criteria
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Effective communication skills
Demonstrated ability to interact professionally with diverse individuals.View
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Understanding of privacy principles
Proven knowledge of confidentiality principles relevant to administration.View
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Team collaboration experience
Experience working effectively within a multi-disciplinary team.View
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