Administration Officer
About the job
The Administration Officer position at Nepean Hospital is an exciting opportunity to provide frontline customer service and clerical support in the Medical/Surgical Outpatient Departments. This role is vital in ensuring patients have a positive experience while receiving care. The team values collaboration, openness, respect, and empowerment, creating an environment where everyone can thrive and develop their careers.
You'll be responsible for
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Providing customer service
Delivering effective and efficient frontline customer service to patients and clients attending clinics.📋
Supporting clinical teams
Providing clerical support to clinical teams working in Medical/Surgical Outpatient Departments.📞
Managing appointments
Handling phone enquiries and appointment scheduling to ensure smooth clinic operations.Key criteria
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Clinic setting experience
Demonstrated experience in a clinic environment with reception duties.View
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Customer service skills
Proven ability to deliver effective customer service.View
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Communication skills
Excellent oral and written communication abilities.View
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