Administration Officer (Operations Officer)
About the job
Join the Member Operations team in Brisbane and seize an incredible opportunity to make a difference in the lives of our members. As an Operations Officer, you will play a vital role in maintaining superannuation accounts and ensuring a seamless experience for our members. Our team thrives on collaboration and support, creating an environment where everyone can succeed and grow.
You'll be responsible for
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Maintaining superannuation accounts
Responsible for the overall maintenance of members’ superannuation accounts throughout their life with Australian Retirement Trust.🔍
Ensuring data integrity
Maintaining accurate and timely processing of contributions and claims.🤝
Delivering member service
Providing high-quality service to members and managing stakeholder relationships.Key criteria
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Customer service experience in fast-paced environments
Experience in retail, hospitality, or contact centres is essential.View
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Analytical and problem-solving skills
Demonstrated ability to analyze issues and develop solutions.View
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Strong communication skills
Clear and concise verbal and written communication abilities.View
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