Administration Officer - Specialist Clinic
About the job
The Administration Officer - Specialty Clinics plays a vital role in building healthier rural communities by providing exceptional customer service and support to patients and staff. This job is all about ensuring a positive experience for everyone who interacts with the Specialty Clinics. The team thrives on collaboration and initiative, working together to enhance the quality of care in the community.
You'll be responsible for
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Providing customer service
Ensuring a positive patient experience by responding to face-to-face and telephone inquiries with respect and helpfulness.🔧
Supporting operational tasks
Completing various clerical and administrative tasks to ensure the Specialty Clinics run smoothly and efficiently.📈
Assisting with quality improvement
Supporting the manager and team with quality improvement activities and taking initiative in daily operations.Key criteria
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Customer service experience
Demonstrated experience providing quality service to patients and the public.View
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Administrative skills
Proven background in clerical and operational tasks to support clinic functions.View
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Quality improvement involvement
Experience supporting quality initiatives and operational decision-making.View
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