Administrative Officer, Enrolment and Fees
About the job
The Administrative Officer, Enrolment and Fees is a full-time, continuing job based at the Melbourne CBD campus, with potential requirements to work at other campuses. This position plays a crucial role in enhancing the student enrolment experience by providing high-level service and expertise across various student enrolment systems. The team values collaboration and continuous improvement, ensuring a supportive environment for both staff and students.
You'll be responsible for
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Providing expert advice
Resolving student and staff enquiries relating to enrolment and fees, and providing expert advice to stakeholders.📅
Participating in enrolment support activities
Engaging in enrolment support activities across the Enrolment and Fees team as required.🔄
Contributing to continuous improvement
Working closely with professional staff to contribute to the continuous improvement of the student enrolment experience.Key criteria
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Continuous improvement experience
Demonstrated ability to enhance student administration systems and processes.View
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Effective relationship building skills
Proven ability to maintain productive relationships with diverse stakeholders.View
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Analytical skills
Experience analyzing and interpreting complex information effectively.View
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