Admissions Clerk
About the job
This job is about joining the Admission Office team at Grampians Health Ballarat, where you will play a vital role in ensuring a seamless admission experience for patients. Your contributions will help create a supportive environment for both patients and staff. The team values flexibility, collaboration, and a commitment to delivering exceptional service.
You'll be responsible for
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Facilitating patient admissions
Facilitating patient admissions and movements in the Patient Administration System (PAS) for planned admissions while maintaining compliance with data standards.💖
Delivering customer service
Delivering professional, compassionate customer service to patients and families while protecting confidentiality and upholding privacy policies.🤝
Collaborating with colleagues
Working collaboratively with colleagues and being flexible to accept additional shifts across Admission shifts (7 days/week).What we're looking for
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Proven customer service experience
Demonstrated ability to deliver compassionate service to patients and families.View
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Attention to detail
Experience maintaining accuracy in sensitive patient information.View
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Advanced computer proficiency
Skills in fast data entry and using multiple applications.View
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