SS&C Technologies1 follower22 jobs

Application Support Engineer

Mid levelFull-timeHybridSydney NSW, AustraliaPosted 1 week agoVerified 2 weeks ago
Pending fitX of Y criteria met

About the job

This job is about providing top-notch application support in a leading financial services and healthcare technology company. The impact of this job is significant, as it ensures the stability and availability of critical applications relied upon by thousands of organizations. The team thrives on collaboration, effective communication, and a commitment to continuous improvement.

You'll be responsible for

📈

Monitoring application performance

Monitoring application and infrastructure performance to ensure stability and availability.
⚠️

Incident response

Responding to and resolving production incidents quickly, performing root cause analysis where necessary.
📝

Documentation maintenance

Maintaining accurate documentation of incidents, fixes, and operational procedures while identifying opportunities for process improvement.

Key criteria

💻

Application support experience

4+ years in an Application Support role is essential.

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☁️

AWS hosting knowledge

Understanding of hosting production environments on AWS.

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🔄

DevOps practices familiarity

Solid grasp of DevOps practices and methodologies.

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5 criteria for this job
Application support experience
4+ years in an Application Support role is essential.

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AWS hosting knowledge
Understanding of hosting production environments on AWS.

View

DevOps practices familiarity
Solid grasp of DevOps practices and methodologies.

View

IT degree or equivalent
Possession of an IT degree or relevant experience.

View

Infrastructure as code experience
Experience working with infrastructure as code is required.

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