Heidi Health17 followers28 jobs

AR Operations Manager

SeniorFull-timeHybridMelbourne VIC, AustraliaAdministrationFinancePosted 4 weeks agoVerified 4 weeks ago
Pending fitX of Y criteria met

About the job

Heidi is on a mission to revolutionise healthcare with its AI Care Partner, and the AR Operations Manager will play a crucial role in supporting this vision. By managing the full Order-to-Cash cycle, this job directly impacts cash flow and customer relationships, making it a vital part of the team. The environment is dynamic and fast-paced, perfect for those who thrive in building and scaling processes.

You'll be responsible for

🔄

Owning the O2C cycle

Managing the end-to-end Order-to-Cash cycle across all Heidi entities, including invoicing, collections, and reconciliations.
⚠️

Escalating complex issues

Serving as the final escalation point for complex billing and collection issues, ensuring resolution.
📚

Building the AR playbook

Creating and maintaining policies, SOPs, and internal controls to document processes and ensure compliance.

Key criteria

📊

7+ years of AR or Revenue Operations experience

Demonstrated expertise in managing AR functions and teams.

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🔧

Experience building AR systems and SOPs

Proven ability to design and implement effective processes.

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🌍

Multi-entity AR experience

Experience operating across various entities and currencies.

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Meet the team

About the company

Think you're a good fit?See what the hiring team are looking for

View your fit

5 criteria for this job
7+ years of AR or Revenue Operations experience
Demonstrated expertise in managing AR functions and teams.

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Experience building AR systems and SOPs
Proven ability to design and implement effective processes.

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Multi-entity AR experience
Experience operating across various entities and currencies.

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Remote team leadership
Skilled in managing distributed teams while maintaining high standards.

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Systems fluency with billing platforms
Hands-on experience with tools like Stripe, HubSpot, or Salesforce.

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