HCF Australia8 followers40 jobs

Area Practice Manager

Mid levelFull-timeHybridParramatta NSW 2150, AustraliaCustomer service and supportPeople and cultureOperations consultingPosted 2 months ago
View your fit0 of 9 criteria met

About the job

The Area Practice Manager position at HCF is an exciting opportunity for a confident and resilient leader passionate about delivering exceptional patient care and operational excellence. This dynamic job involves overseeing multiple Dental Centres, driving performance, team development, and customer satisfaction. HCF values collaboration, inclusivity, and continuous learning, creating a supportive environment for all team members.

You'll be responsible for

📈

Coaching and mentoring

Providing coaching, mentoring, and performance reviews for staff to enhance their skills and effectiveness.
📅

Resource management

Managing rosters, resources, and appointment books to meet customer demand efficiently.
🏆

Achieving KPIs

Achieving financial and customer service Key Performance Indicators to drive success.

Skills you'll need

👥

Leadership

Proven leadership and team development capabilities to inspire and guide teams towards success.
🌟

Customer service orientation

Strong focus on delivering exceptional service and satisfaction to customers.
⚖️

WHS compliance knowledge

Understanding of Workplace Health and Safety policies and dental compliance standards.
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Meet the team

About the company

View your fit

0 of 5 criteria met
Dental operations management experience
Proven experience managing dental operations or related roles.

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Leadership and team development skills
Demonstrated ability to lead and develop high-performing teams.

View

Customer service orientation
Strong focus on achieving customer satisfaction and service excellence.

View

WHS and compliance knowledge
Understanding of WHS policies and dental compliance standards.

View

Multicultural team collaboration
Experience working effectively with diverse teams and patients.

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