About the job
The Assistant Manager, Guest Experience job is a vital part of the store leadership team, dedicated to ensuring that every guest enjoys a quality experience. This position focuses on building a strong, inclusive team culture where everyone feels they belong and can grow. Collaboration and a commitment to outstanding guest experiences are at the heart of how the team operates.
You'll be responsible for
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Creating an inclusive team environment
Fostering a respectful and inclusive atmosphere for all team members, celebrating differences and ensuring a supportive experience.🏃♂️
Leading from the floor
Engaging directly with team members and guests to assess and fulfill business needs.📈
Managing performance and development
Providing training, coaching, and performance management to team members, ensuring continuous growth and development.Key criteria
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People management experience (1+ year)
Demonstrated experience managing and developing team members.View
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Guest experience focus
Proven ability to create high-caliber guest connections.View
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Leadership and strategic thinking
Experience leading teams and making strategic decisions.View
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