About the job
The Assistant Manager, Guest Experience is a vital part of the store leadership team, dedicated to ensuring every guest enjoys a quality experience. This position focuses on building and developing a strong team culture, where everyone feels a sense of belonging and has opportunities for growth. Collaboration and a commitment to outstanding guest service are at the heart of how the team operates.
You'll be responsible for
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Creating an inclusive team environment
Fostering a respectful and supportive atmosphere where all team members feel valued and included.🚶♂️
Leading from the floor
Engaging with team members and guests to assess and fulfill the needs of the business.📈
Managing performance and development
Providing feedback, coaching, and training to team members to enhance their skills and performance.Key criteria
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1+ year of people management experience
Demonstrated experience managing and developing team members.View
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1+ year of retail management experience
Proven background in retail or sales management.View
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Leadership in business operations
Experience managing business operations and processes effectively.View
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