Lululemon12 jobs

Assistant Manager, Guest Experience | Chatswood Chase

Mid levelFull-timeOfficeSydney NSW, AustraliaBusiness operationsPeople and cultureCustomer servicePosted 2 weeks ago
View your fit0 of 9 criteria met

About the job

The Assistant Manager, Guest Experience is a vital part of the store leadership team, dedicated to ensuring every guest enjoys a quality experience. This position focuses on building and developing a strong team culture, where everyone feels a sense of belonging and has opportunities for growth. Collaboration and a commitment to outstanding guest service are at the heart of how the team operates.

You'll be responsible for

🤝

Creating an inclusive team environment

Fostering a respectful and supportive atmosphere where all team members feel valued and included.
🚶‍♂️

Leading from the floor

Engaging with team members and guests to assess and fulfill the needs of the business.
📈

Managing performance and development

Providing feedback, coaching, and training to team members to enhance their skills and performance.

Skills you'll need

👥

People management experience

Experience in managing and developing team members to create a positive work environment.
🌟

Leadership experience

Ability to lead and inspire a team while managing business operations and processes.
🛍️

Guest experience management

Skill in creating and maintaining a high-quality experience for guests in a retail environment.
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Meet the team

About the company

View your fit

0 of 5 criteria met
1+ year of people management experience
Demonstrated experience managing and developing team members.

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1+ year of retail management experience
Proven background in retail or sales management.

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Leadership in business operations
Experience managing business operations and processes effectively.

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Inclusive team building skills
Ability to create and support diverse, high-performing teams.

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Effective communication skills
Strong ability to convey information and engage with guests.

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