Lululemon
Mid levelFull-timeHybridMelbourne VIC, AustraliaBusiness operationsCustomer service and supportPeople and culturePosted 4 days ago
View your fit0 of 9 criteria met
About the job
The Assistant Manager, Guest Experience is a vital part of the store leadership team, dedicated to ensuring that guests receive an exceptional experience every day. This role focuses on building a strong team culture where everyone feels a sense of belonging and has opportunities for growth. Collaboration and a commitment to company values are key as the team works together to create positive connections with every guest.
You'll be responsible for
🤝
Creating an inclusive team environment
Fostering a respectful and inclusive atmosphere that celebrates differences among team members.👣
Leading from the floor
Engaging directly with team members and guests to assess and fulfill business needs.📈
Managing performance and development
Providing training, coaching, and performance management to team members.Skills you'll need
👥
People management experience
Experience in managing and developing team members to create a supportive and productive environment.🌟
Leadership experience
Ability to lead and inspire a team while managing business operations and processes.🛍️
Guest experience management
Skill in creating an exceptional guest experience and addressing feedback effectively.View more
