Accor Hotels11 followers228 jobs

Assistant Manager

Mid levelFull-timeOfficeAdelaide SA, AustraliaPosted 3 days agoVerified 1 week ago
Pending fitX of Y criteria met

About the job

This Assistant Manager job at Pullman Adelaide is all about delivering exceptional service and creating memorable experiences for guests. By leading a dedicated team, you will play a vital role in maintaining the hotel's outstanding reputation. The team thrives on collaboration, support, and a shared commitment to excellence, making it a fantastic place to grow your career.

Meet the team

About the company

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You'll be responsible for

🏨

Leading guest experience

Leading the guest experience at check-in and check-out, ensuring a warm welcome and smooth transitions.
📈

Coaching team members

Coaching and supporting team members to enhance their skills and performance, fostering a positive work environment.
🔒

Ensuring safety standards

Ensuring safety and security standards are consistently achieved throughout the hotel, prioritizing guest and staff well-being.

Key criteria

🌟

Customer service excellence

Proven experience delivering outstanding customer service in hospitality.

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🛎️

Conflict resolution skills

Demonstrated ability to resolve conflicts professionally and diplomatically.

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📈

Leadership experience

Experience leading and developing team members in a hotel environment.

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A meaningful career starts with a match

Think you're a good fit?See what the hiring team are looking for

View your fit

5 criteria for this job
Customer service excellence
Proven experience delivering outstanding customer service in hospitality.

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Conflict resolution skills
Demonstrated ability to resolve conflicts professionally and diplomatically.

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Leadership experience
Experience leading and developing team members in a hotel environment.

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PMS proficiency
Experience with Opera Cloud or similar Property Management Systems.

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First Aid certification
Current and valid First Aid Certificate + CPR for guest safety.

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