Accor Hotels13 followers538 jobs

Assistant Manager

Mid levelFull-timeOfficeSydney NSW, AustraliaPosted 1 month agoVerified 1 month ago
Pending fitX of Y criteria met

About the job

The job is about overseeing the daily operations of the Front Desk at Ibis Budget Sydney Olympic Park, ensuring that every guest receives exceptional service. This position plays a vital role in creating memorable experiences for guests while maintaining high standards of service. The team thrives on collaboration and creativity, encouraging everyone to bring their authentic selves to work.

You'll be responsible for

🏨

Supervising daily operations

Responsible for the supervision of the smooth and efficient daily operation of the Front Desk, ensuring all hotel guests receive optimum service
👨‍💼

Managing staff tasks

Manage and supervise tasks of staff to ensure the highest quality service is delivered and department standards are met
📞

Communicating with hotel management

Communicate with Hotel Manager on all matters regarding guest services and hotel operations

Key criteria

🛎️

Front desk management experience

Proven experience managing front desk operations in hospitality.

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🌟

Customer service excellence

Demonstrated ability to create memorable guest experiences.

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📊

Analytical problem-solving skills

Strong skills in analyzing and resolving operational challenges.

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View more

Meet the team

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4 criteria for this job
Front desk management experience
Proven experience managing front desk operations in hospitality.

View

Customer service excellence
Demonstrated ability to create memorable guest experiences.

View

Analytical problem-solving skills
Strong skills in analyzing and resolving operational challenges.

View

Team leadership experience
Experience supervising and motivating front desk staff effectively.

View

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