About the job
As the Front Office Manager at Mantra on Kent, you will play a vital role in creating unforgettable experiences for every guest while fostering team unity. This position is not just about overseeing operations; it’s about transforming challenges into success stories and nurturing the professional growth of your team. The team thrives on collaboration and embraces the opportunity to learn and grow together in the heart of Sydney.
You'll be responsible for
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Communicating with guests and colleagues
Confidence in communicating with guests and colleagues to ensure cohesive collaboration.👩🏫
Recruiting and mentoring team members
Recruit, train, and mentor Front Office team members, nurturing their professional growth, and diligently monitoring their performance.💰
Monitoring budgets and revenue
Closely monitor budgets, expenditure, and revenue to make informed operational decisions and achieve financial objectives.Key criteria
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Hotel operations experience
Proven experience in hotel operations management.View
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Communication skills
Demonstrated proficiency in verbal and written communication.View
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Reservation system proficiency
Experience with reservation and property management systems.View
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