Assistant Night Manager
About the job
The Assistant Night Manager at The Sebel Sydney Martin Place is a vital part of the night team, ensuring exceptional guest experiences during overnight shifts. This job offers a fantastic opportunity to lead Night Audit operations, manage guest interactions, and collaborate with various hotel departments. Join a diverse and inclusive team that values your contributions and supports your professional growth.
You'll be responsible for
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Leading Night Audit operations
Support and lead the Night Audit and Front Office operations during overnight shifts, ensuring smooth and efficient processes.🤝
Delivering exceptional guest service
Provide outstanding guest service by handling inquiries, requests, and complaints with professionalism and care.🔗
Coordinating with hotel teams
Coordinate with Housekeeping, Engineering, Security, and Food & Beverage teams to ensure seamless hotel operations throughout the night.Key criteria
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Front office supervisory experience
Demonstrated experience in a hotel front office leadership role.View
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Night audit proficiency
Strong understanding of night audit procedures and financial reconciliations.View
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Communication skills
Proven ability to handle guest inquiries and complaints effectively.View
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