Assistant Night Manager
About the job
This job is all about creating memorable experiences for guests during the night shift at Crowne Plaza. By leading the Front Office operations, overseeing financial audits, and promoting a culture of safety and hospitality, you will play a vital role in ensuring every guest feels welcome and cared for. The team thrives on collaboration, support, and a commitment to excellence, making it a fantastic opportunity for those who love connecting with others.
You'll be responsible for
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Leading guest experience and operations
Overseeing the overnight Front Office operation, ensuring guests receive exceptional service and addressing any operational issues.📊
Conducting financial audits
Completing and overseeing the night audit, reconciling revenue, transactions, and guest accounts to ensure accuracy.🌍
Promoting responsible business practices
Creating a safe environment for guests and colleagues, ensuring health and safety procedures are followed.Key criteria
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Guest experience management
Demonstrated experience ensuring exceptional guest service and satisfaction.View
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Financial oversight skills
Experience managing night audits and financial reporting processes.View
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Team leadership experience
Proven ability to lead and support Front Office colleagues effectively.View
