About the job
As an Associate Key Account Manager, you will embark on a journey to support healthcare provider customers through proactive engagement and exceptional service. This entry-level job offers a clear pathway into Key Account Management, allowing you to develop your commercial skills in a structured healthcare environment. Join a collaborative team that values relationship-building and strives for excellence in customer service.
You'll be responsible for
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Executing account plans
Executing account plans and growth initiatives for assigned small to mid-tier accounts, ensuring alignment with overall business strategies.📂
Managing customer portfolios
Managing a portfolio of small to mid-tier customers remotely, ensuring timely follow-up on requests and inquiries.📞
Conducting outbound engagement
Conducting proactive outbound calls to support product uptake and retention, identifying upsell and cross-sell opportunities.Key criteria
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Customer service experience
Demonstrated experience in customer service or account support.View
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CRM system proficiency
Experience using CRM systems like Salesforce for account management.View
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Communication skills
Confidence in communicating effectively via phone and email.View
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