About the job
The Associate Network Engineer job at Datacom is all about making a difference in people’s lives through technology. By joining the growing Networks Managed Services team, you will play a crucial role in delivering network solutions and ensuring excellent customer service. The team thrives on collaboration and is dedicated to providing top-notch support to federal customers in an agile environment.
You'll be responsible for
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Providing technical support
Delivering 24/7 networking technical support to clients, focusing on monitoring network availability and performance.🔄
Assisting on customer projects
Providing assistance on customer projects such as circuit changes and site moves, ensuring smooth implementation.⚙️
Conducting testing and monitoring
Testing, implementing, monitoring, and tuning networking software/hardware to ensure optimum performance.What we're looking for
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2+ years in professional services
Experience in a professional services environment is essential.View
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Networking and firewall knowledge
Understanding of LANs, WANs, and data centre security is crucial.View
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Analytical and problem-solving skills
Ability to analyze and resolve network issues effectively.View
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