About the job
This job focuses on installing, repairing, and providing technical maintenance for product and component hardware and software, primarily at customer premises. Success in this role means ensuring systems operate as designed while collaborating with technical colleagues to deliver timely and effective service. The team thrives on communication and teamwork, ensuring customer satisfaction with every interaction.
You'll be responsible for
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Providing field engineering support
Delivering a full range of field engineering support to ensure systems operate as designed and meet customer needs.🏠
Taking ownership of onsite service activity
Taking complete ownership of onsite service activities to ensure customer satisfaction and effective service delivery.⚙️
Performing advanced maintenance
Conducting advanced maintenance on all products, including low-complexity installations, to keep systems running smoothly.Key criteria
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Technical certification or associate degree
Possession of relevant technical credentials enhances service delivery.View
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6+ months field engineering experience
Hands-on experience in technical support roles is essential.View
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Proven maintenance and troubleshooting skills
Ability to perform installations and resolve issues in customer environments.View
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