ANZ10 followers37 jobs

Banking Consultant, Geelong

JuniorPart-timeOfficeGeelong VIC 3220, AustraliaFinancePeople and cultureCustomer servicePosted 10 hours ago
View your fit0 of 9 criteria met

About the job

The Banking Consultant job at ANZ is all about creating a seamless banking experience for customers. This position plays a vital role in meeting customers' financial needs and goals while ensuring they leave as strong advocates for ANZ. The team thrives on collaboration and is passionate about delivering exceptional customer service in a fast-paced, innovative environment.

You'll be responsible for

🙌

Providing customer service

Delivering high-quality service to ensure customer satisfaction and advocacy for ANZ.
💬

Engaging in needs-based conversations

Understanding and addressing customers' financial needs through meaningful discussions.
✅

Ensuring compliance

Adhering to ANZ and branch policies and procedures to maintain standards.

Skills you'll need

🌟

Exceptional customer focus

A strong commitment to understanding and meeting customer needs, with retail experience being an advantage.
💻

Experience with technology

A working knowledge of various digital channels and a passion for promoting technology in banking.
🗣️

Excellent communication skills

Strong interpersonal skills to engage effectively with customers and team members.
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Meet the team

About the company

View your fit

0 of 5 criteria met
Exceptional customer focus
Demonstrated experience in retail customer service environments.

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Digital technology proficiency
Experience using and promoting various digital channels.

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Adaptability to change
Proven ability to multi-task and thrive in dynamic settings.

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Collaborative team experience
Experience working effectively within a team environment.

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Understanding of compliance
Knowledge of compliance standards and procedures in banking.

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